Privacy Policy
Your privacy matters to us. This policy explains how zenorivex collects, uses, and protects your personal information when you use our financial services and educational programs.
Information We Collect
We collect information that you provide directly to us when registering for our business finance programs, requesting consultations, or using our services. This helps us deliver personalized financial education and support tailored to your business needs.
Personal Information
Name, email address, phone number, business details, and professional background information you share during enrollment or consultations.
Business Data
Company size, industry sector, financial goals, and business challenges discussed during our programs and one-on-one sessions.
Usage Information
How you interact with our website, learning materials, and which resources you access most frequently during your learning journey.
How We Use Your Information
Your information helps us provide relevant financial education and business guidance. We use this data to customize your learning experience and connect you with appropriate resources.
- Delivering personalized business finance education programs
- Providing relevant case studies and examples for your industry
- Scheduling consultations and follow-up sessions
- Sending program updates and relevant financial insights
- Improving our educational content based on participant feedback
- Connecting you with peer networks and business communities
We never sell your personal information. Your data is used solely to enhance your learning experience and provide better financial education services.
Information Sharing and Disclosure
We maintain strict confidentiality about your business information. Limited sharing only occurs in specific circumstances that directly benefit your educational experience or when legally required.
Service Providers: We work with trusted educational platforms and communication tools to deliver our programs. These partners are bound by confidentiality agreements.
Legal Requirements: We may disclose information when required by Australian law or to protect the safety and security of our participants and staff.
Business Transfers: In the unlikely event of a merger or acquisition, participant information may be transferred, but privacy protections would remain in place.
Your Privacy Rights
Under Australian Privacy Principles, you have several rights regarding your personal information. We make exercising these rights straightforward and free of charge.
Access Your Data
Request a copy of the personal information we hold about you, including how it's been used in your educational programs.
Correct Information
Update or correct any inaccurate personal or business information in our records at any time during or after your program.
Delete Data
Request deletion of your personal information, subject to legal retention requirements and ongoing educational services.
Restrict Processing
Limit how we use your information while maintaining essential communication about your enrolled programs.
Data Security and Protection
Protecting your business information is fundamental to our operation. We implement multiple layers of security to safeguard your data throughout your engagement with our programs.
Our security measures include encrypted data transmission, secure server hosting in Australia, regular security audits, and restricted access protocols. All team members sign confidentiality agreements and receive privacy training.
We use industry-standard SSL encryption for data transmission and store information on servers that meet Australian security requirements. Regular backups ensure data integrity while maintaining security standards.
Data Retention
We retain your information only as long as necessary to provide educational services and comply with legal obligations. Different types of information have different retention periods based on their purpose.
- Program enrollment data: Retained for 7 years after program completion
- Communication records: Kept for 3 years to support ongoing business relationships
- Financial transaction records: Maintained per Australian tax law requirements
- Learning progress data: Stored for 2 years to track educational outcomes
- Marketing preferences: Kept until you opt out or request deletion
International Data Transfers
Your data is primarily stored and processed within Australia. When we use international service providers for specific educational tools or platforms, we ensure they meet equivalent privacy protection standards.
Any transfers to countries outside Australia occur only when necessary for program delivery and are protected by appropriate safeguards, including contractual protections and privacy shield frameworks.
Cookies and Website Data
Our website uses essential cookies to provide basic functionality and improve your browsing experience. We also use analytics cookies to understand how participants engage with our educational content.
You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality but won't prevent you from accessing our core educational resources.
Third-Party Services
We carefully select third-party services that support our educational programs, including video conferencing platforms, learning management systems, and communication tools. All partners must meet our privacy standards.
These services have their own privacy policies, which we encourage you to review. We remain responsible for protecting your information when shared with approved partners for program delivery.
Updates to This Policy
We review and update this privacy policy annually or when significant changes occur to our services or legal requirements. Updates are posted on our website with clear notification of substantial changes.
Continued participation in our programs after policy updates indicates acceptance of the revised terms. For significant changes, we'll provide direct notification via email to active participants.
This policy was last updated in February 2025 and reflects current Australian privacy legislation and our commitment to protecting participant information.
Privacy Questions or Concerns?
Our Privacy Officer is available to address any questions about how we handle your information or to assist with privacy-related requests.
Email: info@zenorivex.com
Phone: +61244217077
Address: 8 Hall St, Rosevears, TAS, 7277, Australia
We aim to respond to all privacy inquiries within 5 business days and resolve requests within 30 days.